Last updated: September 15, 2026
Welcome to MyPantri support. MyPantri is your AI-powered kitchen sidekick — it tracks your pantry, generates recipes from what you already have, builds smart shopping lists, and learns your dietary needs. Below are answers to common questions. If you still need help, we're an email away.
What are the storage locations? MyPantri organizes items across four locations: Pantry (dry goods/shelf-stable), Fridge (refrigerated), Freezer (frozen), and Spice Rack (spices & seasonings). You can move items between locations at any time.
How does expiration tracking work? When you add an item you can set an expiration date. MyPantri shows a warning on the Pantry tab when items are expiring within 4 days so you can use them before they go bad.
How does item stacking work? If you add an item with the same name, location, and unit as an existing one, MyPantri automatically combines the quantities instead of creating a duplicate.
How does AI recipe generation work? "Generate AI" lets you customize ingredients, cuisine, and dietary needs. "Kitchen Sink" creates recipes using only what's already in your pantry. "Quick Recipe" generates simple 3–7 ingredient meals for busy nights.
What does "Cook This Recipe" do? It automatically deducts the recipe's ingredients from your pantry inventory, matching by ingredient name and location, so your stock stays up to date.
How do I create a shopping list? On the Shopping tab tap "New List" to start a blank list, or use "Generate List" on the Recipes tab to auto-build one from selected recipes. MyPantri calculates what you need and skips items you already have.
What is the 3x pantry cap? When generating a list from recipes, if you already have 3x or more of a needed ingredient, MyPantri skips it to avoid overbuying.
What is the dietary profile? It stores your allergies, diet preferences (Vegan, Keto, etc.), and medical conditions (Diabetes, Celiac, etc.). MyPantri uses it to flag allergens in recipes and shopping lists and to personalize AI-generated recipes.
Can I share recipes with friends? Yes — add friends by their @username, then share any recipe to their in-app inbox. They can save a copy to their own collection.
What is included for free? Personal pantry inventory, personal cookbook features, meal planning, barcode scanning, and unlimited shopping-list generation with any store are available without Premium. Free AI generation includes 10 combined successful Generate AI or Quick Recipe creations per account per UTC week, resetting Monday at 00:00 UTC. Free personalization uses one active diet and up to five active disliked foods. See the complete Subscriptions & Billing matrix for Premium features and data-preservation details.
Are my saved preferences deleted if Premium ends? No. Pantry data, recipes, lists, dietary preferences, allergies, and medical restrictions are retained. Free limits affect which optional preferences are active; they do not erase saved data, and allergy or medical restrictions remain safety inputs.
How do I manage or cancel an Apple subscription? Apple, not MyPantri, handles billing and cancellation. Open Settings → [your name] → Subscriptions on the purchasing Apple device, or use Apple's cancellation instructions. Deleting a MyPantri account does not cancel Apple billing. For an App Store purchase that is not showing, use Restore Purchases in the app when available and contact support.
Still stuck, found a bug, or have a feature idea? Email support@mypantri.app. You can also report bugs and request features directly in the app from Settings → Help & Support.